We are now recruiting. If interested please get in touch 01207 437 020
We think we spend more per person on every member of staff than any other support provider in Durham and probably beyond. We pay for all sessions and we try not to do e-learning. (sitting in front of a computer pressing buttons)
All staff get a buddy on starting with us. This is an experienced member of staff who you can ask daft questions to. We also give regular supervisions at least one per week when you first start we then tailor them to your needs after you have settled in.
All of our policies and ways of working put clients first we also have "together for me" days where we focus on the person and what they want in life several times a year this involves staff and families. The person dictates who is at their meeting and these feed into their annual review.
We have directors and heads of service who know every client intimately and know what's important to them. As we are actively present within the services and known by everyone. We think this is vitally important to know what is really going on within services.
We have a genuine client involved recruitment process. Staff are vetted via formal interview with the Head of Operations and the Training and Development Manager. The second stage is where you meet service users who ask their own questions. (Sometimes they can be tougher than us!) We think this is vital for people to learn who they will be supporting. Prospective candidates must be successful in both interviews in order to be offered a post.
We do genuinely care about the people we support and try to show this in all we do. We hold regular tenant meeting service user forums and are present in services so Service users have many opportunities to feedback about their services. For us this is a vocation not just a job,